Contact Centre Jobs in Surbiton

Winter is fresh snowfall, ‘pinch me’ views and dancing in ski boots. It’s grabbing your goggles, standing tall and feeling on top of the world. At Crystal Ski Holidays we’re all about finding the moments that matter for our customers – whether they’re first timers or seasoned pros. For over 35 years, we’ve been sending skiers and boarders to over 120 destinations across 13 countries in Europe, the Nordics and North America.

Our Contact Centre team, located in our Surbiton head office, are key to everything we do. We want people that have a passion for delivering service and results, and understand how much having a great ski holiday means to our customers.

Join us and you’ll work closely with every part of the business, and be part of a team that puts the customer at the heart of everything we do. We have roles in both sales and service that involve handling a variety of enquiries, via emails, telephone calls, letters, live chat and comments on social media, supporting customers throughout their booking journey with us.

Surbiton is great place to work too. It’s easy to get to – just 20 minutes by train from London Waterloo, 12 minutes from Clapham Junction and within 10 miles of junctions 9 and 10 of the M25. It’s also close to the River Thames, with plenty of green spaces, pubs, cafés, restaurants and shops. And we’re not shy when it comes to after-work socialising.